Help From Humans, Not a Bot
Hytiva focuses on making awesome technology to reduce your time and ours on support requests, which means we can answer the phone, screen share, and email when you need us, or even show up in person.
About
We Solve Problems, Not “Support” Them
While most companies hire large support teams (or third party support groups) trained to put you in queues or categorize your issue into tiers of support, Hytiva looks to solve the issues you report by making our services easier to use, challenging our team to handle complex problems and build in the flexibility you need.
We only have one support tier: Awesome
Help
Want to know more about Hytiva’s Business Services
Our popular service FAQs are a great resource for finding answers to your questions about our products and services.
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How do I contact you with Delivery questions?
Dispensaries using our delivery services receive an email address as well as a phone line to reach out to our live dispatch team. If you are interested in our delivery services for your business, please Request a Demo to set up a live screenshare with us or email partners@hytiva.com for a call as soon as you like.
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How do I contact you with questions about the POS?
Simply Request a Demo to set up a live screenshare with us or email partners@hytiva.com for a call as soon as you like. The more background we have for your call, the more we can be ready to demo or assist you.
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How do I contact you with questions about Mobile?
Simply Request a Demo to set up a live screenshare with us or email partners@hytiva.com for a call as soon as you like. The more background we have for your call, the more we can be ready to demo or assist you.